Frequently Asked Questions


How long does my order take to process and ship?

We want you to receive your LEMMAR jewelry as soon as possible. Orders are usually processed, prepared, and shipped within 1–2 business days.

Once your order has been shipped, you’ll receive a confirmation email with your tracking information so you can follow your package.

Shipping times may vary depending on your location. You can find more information on our Shipping & Delivery page.

Where do you ship?

At the moment, LEMMAR ships within the United States only.

We’re not currently offering international shipping, but we hope to expand our shipping destinations in the future. Stay tuned!

What if my jewelry arrives damaged or broken?

We want you to be happy with your LEMMAR jewelry. If your order arrives damaged or broken, please contact us within 30 days of receiving your order.

To help us resolve the issue as quickly as possible, please include photos of the damaged item and your order information when contacting us.

If the damage is confirmed to have occurred during shipping, we will be happy to provide a replacement or another appropriate solution.

Please note that we cannot replace items that have been damaged due to improper care, normal wear and tear, accidental damage, or contact with abrasive products, chemicals, lotions, perfumes, or other substances that may damage the jewelry.

Can I get my LEMMAR jewelry wet?

Yes, our jewelry can get wet. However, we recommend avoiding unnecessary exposure to water whenever possible to help your jewelry maintain its appearance and last longer.

If you love wearing your jewelry to the beach, pool, or shower, just make sure to dry it well afterward.

For the best care, avoid applying lotions, perfumes, oils, or other products directly onto your jewelry, as these can affect its finish over time.

How should I take care of my jewelry?

A little extra care can help your LEMMAR pieces stay beautiful for longer.

We recommend:

  • Keep your jewelry dry whenever possible.

  • Dry your pieces thoroughly if they get wet.

  • Avoid applying perfumes, lotions, oils, or chemicals directly onto the jewelry.

  • Remove your jewelry before using products that contain harsh chemicals.

  • Store your pieces in a dry place when you’re not wearing them.

  • Avoid unnecessary friction, pulling, or impact.

With the right care, you can enjoy your LEMMAR pieces for much longer.

Can I wear my jewelry every day?

Absolutely! LEMMAR jewelry is made to be easy to style and wear every day.

Just keep in mind that regular exposure to water, sweat, perfumes, lotions, and other chemicals can affect the appearance of jewelry over time. Taking a little extra care of your pieces will help them stay looking their best.